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Airport Transfer Quote Generator

Outward Date:

23 Feb, 2012 23 Feb, 2013

Return Date:

23 Feb, 2012 23 Feb, 2013

Passengers:

Terms of Service | Privacy Policy


Terms of Service

 

  1. Payment is required for the transfer at the time of booking. It is possible in certain cases for part payment to be made, but this will be decided on a case by case basis. Sea-Lifts will produce written confirmation of the details regarding the booking, either by email or fax following the initial payment. Such payment is strictly non-refundable except in circumstances where Sea-Lifts Ltd, due to causes beyond its control, cancels or, at its absolute discretion, agrees to cancel the booking.
  2. Where two or more people are included on the same booking, the person purchasing the booking shall be deemed to do so on the basis that he/she acts as an agent for both or all members of the party and accepts these booking conditions on behalf of each member of the party.
  3. Where a booking is made by telephone, the booking is subject to, and the client accepts, Sea-Lifts Terms and Conditions.
  4. Where Sea-Lifts book for travel on services provided by operators other than Sea-Lifts we do so as agents for the operator concerned whose own conditions of carriage will apply and our liability will be confined to travel on our own services.
  5. Bordeaux Airport Transfer quotes sent before 25th May 2009 are only valid till 01/06/2009
  6. After we have received payment, your booking is not confirmed untill you have received your Sea-Lifts reservation.
  7. The confirmation email is your ticket. This must be presented to your driver for both the outward and return trip.
  8. It is the responsibility of the customer that all the information on their Sea-Lifts booking confirmation is correct. Sea-Lifts accepts no responsibility for incorrect information given by a customer that results in either a flight being missed or a driver failing to be at the arrival airport in question to pick-up up a customer(s).
  9. The destination and pick-up addresses on your confirmation are the address to which you will be delivered and picked up. Should you wish to change these or any other details, this must be done in writing by email directly with Sea-Lifts at least 5 days prior to the date of travel. If Sea-Lifts does not receive details of your accommodation location within this time you will be dropped off at the tourist information office in the relevant resort.
  10. It is the responsibility of the customer to direct the driver to their accommodation once in resort. The driver may know the specific accommodation, and in this case you will be taken straight there. Please bring exact details of the location of your accommodation.
  11. Customers booked on to shared transfers agree to wait up to one hour once they have come through into arrivals at the airport. In the case that customers have to wait longer than hour, Sea-Lifts will make alternative arrangements in order for their transfer to be made.
  12. The customer may request specific pickup times or drop off times at the airport that do not relate to flight times. For private transfers Sea-Lifts will meet you at this time. For shared transfers you agree to wait for up to one hour from the your specified pick up time.
  13. All luggage must be clearly labelled with the owners name and destination address. Customers are limited to two items of luggage (one usual holiday luggage bag and small hand luggage bag). Any excess luggage must be declared at the time of booking. In the event of a client having excess luggage, Sea-Lifts reserves the right to charge an excess baggage allowance, or refuse to transport the items.
  14. Sea-Lifts reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence of alcohol or drugs and/or whose behaviour is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s).
  15. Customers who soil the interior of a van due to excess alcohol consumption, or drugs, are liable to an on the spot fine of 50 euros. This fine is payable immediately to the Sea-Lifts driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 euros valet cleaning fee will be taken on the credit card which was used to pay the airport transfer.
  16. Parents, or minders (or friends over 18 years) of children and adolescents under the age of 18 years, are responsible for the conduct of these minors while in the Sea-Lifts vehicles, and will be held responsible for any damage caused by the aforementioned minors.
  17. Any damage caused to an Sea-Lifts vehicle by a customer must be paid for immediately. If payment cannot, or will not, be made then Sea-Lifts will be forced to take legal action against the customer(s) in question.
  18. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles.
  19. Smoking is not permitted in Sea-Lifts vehicles.
  20. Sea-Lifts will use every reasonable means to ensure that the vehicle(s) arrives on time to begin the period of hire and that it reaches its destination on time. Sea-Lifts will not incur any liability whatsoever in the event of any delay due to causes beyond its control. Vehicles are fully insured for passenger and third party claims. However, whilst every care is always taken, customers' property is carried entirely at their own risk and no responsibility can be accepted for loss or damage. Customers are therefore advised to check their own holiday insurance. Sea-Lifts will endeavour to carry the passenger with the minimum discomfort and inconvenience to his/her destination shown on the confirmation document. However circumstances beyond our control may prevent the achievement of this responsibility. The following are examples of circumstances which are not within our control:

    - accidents causing delays to the vehicle
    - exceptional or severe weather conditions
    - compliance with requests of the police
    - deaths and accidents on the road
    - vandalism and terrorism
    - unforeseen traffic delays
    - industrial action by third parties
    - problems caused by other customers
    - the vehicle being held or delayed by a police officer or government official
    - other circumstances affecting passenger safety

  21. If Sea-Lifts fails for any reason within our control to deliver its passengers to their confirmed destination, Sea-Lifts will provide suitable transport such as another coach, train, private car, taxi etc. Any reimbursement made by Sea-Lifts for the costs of an alternative means of transport incurred by the passenger to get to their ticketed destination shall be no more than the cost of getting to that destination by taxi.
  22. In the situation that the customer is not at a specified point at the arranged time (excluding flight arrivals), and Sea-Lifts have not previously been informed, the driver will not wait for the customer.
  23. In the situation that the customer is not at a specified point at the arranged time (excluding flight arrivals), and Sea-Lifts have been informed, the driver will wait.for a MAXIMUM of 5 minutes (shared transfers), and a MAXIMUM of 10 minutes (private transfers).
  24. In the event that Sea-Lifts are unable to reach a customer for his pickup time due to bad weather/road conditions, the customer must attempt to make his/her own way to a suitable, safe pickup point. Sea-Lifts will assist with advice in this matter if necessary and will try to give customers advance warning whenever possible. However if this situation causes a delay in getting to the new pickup point at the agreed time, Sea-Lifts may in some instances have to fit the customer into the next available transfer. This will be decided on a case by case basis, at the sole discretion of Sea-Lifts management.
  25. Delayed Flights: clients must understand that in the event of a delay exceeding 60 minutes, and if the allocated driver has to leave the airport prior to the arrival of the client, clients will be placed on the next available transfer that is going to the requested destination. If the driver is aware of the new arrival time for the delayed flight before leaving a resort to go to the arrival airport in question, the driver will leave according to the new arrival time and no supplement will be charged. Clients are asked to do their best to keep Sea-Lifts informed about all possible delays to their flight(s).
  26. In the case of missed flights or flight delays forcing you to miss your transfer. Sea-Lifts will ask you to fill in a declaration for your travel insurance for the cost of your new transfer. The extra charge can and may be waived at the discretion of Sea-Lifts.
  27. In the situation that a customer orders a special seat for their child or baby, Sea-Lifts will supply this seat free of charge. The seat will be allocated to the customer on the basis of the weight group that they have informed Sea-Lifts that each child will be between at the time of travel. Sea-Lifts will bring a seat on the transfer that is kitemarked to be suitable for a child of said weight. In the case that there is any dispute over the suitability of the chair, Sea-Lifts will not be held accountable for difference of opinion. To save this occurrence, parents are recommended to bring their own child seats if there is any confusion.
  28. Customers are entitled to cancel the ticket by email. Cancellations must be made at least 14 days before the time of travel. In the event of a cancellation by the customer, Sea-Lifts, at its absolute discretion, may refund a proportion of the money subject to a deduction of bank, and administrative charges. The client will receive an email confirming the cancellation.
  29. Sea-Lifts shall only be liable for any reasonable and foreseeable consequential losses arising directly out of a breach in contract.
  30. The customer is strongly recommended to have holiday insurance. In the case that previously mentioned reasons for transfer delays occur – causing missed flights and other such costly events – Sea-Lifts will not be held liable for the cost of any of this. Sea-Lifts will, however provide documentation to the customer that can be used as proof to their insurance provider in order to recoup any money lost. In situations where Sea-Lifts are proved to be negligent, the customer will be offered discounts from further services – this decision will be solely at the discretion of the management of Sea-Lifts.
  31. Nothing can affect the consumers' statutory rights.
  32. Sea-Lifts’s terms and conditions are governed by UK Law.
  33. Any dispute between Sea-Lifts and a third party, if not resolved by mutual agreement shall be referred to a mediator. However, if mediation is unsuccessful, then the matter of the dispute will be referred to a formal litigation process through the UK courts
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    Privacy Policy


    At Sea-Lifts, we are committed to protecting your privacy and take the responsibility regarding the security of our customers information very seriously. Please read the following for details of our privacy policy.

    Personal Information
    We process personal information collected via our website for the following reasons: Processing any orders you may have made. Providing you with information about products and services we offer. Aiding strategic development and auditing usage of our site. As a result of ordering from us, your name and address may be added to our mailing list.

    The information you supply to complete the payment process (ie card number, expiry date, 3 digit security code, home telephone number, billing address) will not be stored on our system. All our website financial transactions are handled through our payment services provider, Paypal. You should only provide your personal information to Paypal after reviewing the Paypal privacy policy (available at www.paypal.com).

    Sea-Lifts collects your information solely for the purpose of making your booking and does not share, sell, trade or rent your personal information with anyone.
    We may occasionally contact you via email to send you news of new developments within the company. If you would prefer us not to contact you in this way, please email us at info@sea-lifts.com stating that fact.

    We only use session cookies to enable our e-commerce system to function. We do not leave cookies on your system in order to track or otherwise monitor your use of our website.

    Third Party Policy
    We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. As our payment services provider we will share information with Paypal only to the extent necessary for the purposes of processing payments you make via our website.

    Any further changes to our privacy policy will be posted on this page.
    - Sea-Lifts UK office - 5 Devonshire Terrace, Dudley Road, Ventnor, PO38 1EG - Registered in England and Wales - Ref. 075/GZ29584. Main Phone number +44 20 3137 1875
    - Sea-Lifts France - Batiment 2, Estia, Technopole Izarbel, Bidart, 64210 (SIREN number 513575480) is a French based transport company, fully licensed and registered to carry paying customers. Tel: +33 (0) 676 12 40 18.